Most people have moments in life where they feel happy, fulfilled, and like they are in exactly the right place at the right time. However, for many people, these are brief moments that soon give way to the daily challenge of having too much to do and too little time to do it. In Find Your Balance Point, Brian Tracy and Christina Stein aim to show people how they can maintain this wonderful feeling all the time. Beginning with a call for serious introspection, they outline an easy-to-follow plan
In The Gift of Anger, Joe Solmonese leans on his experience as a lobbyist, which often requires him to understand other people’s feelings and overcome his own frustration, to show the positive side of feeling angry (i.e., being driven to reach a goal). Rather than letting anger take over, self-aware people can turn it into a good, powerful tool for influencing other people and actions. This is a key tactic for negotiating with others and working toward particular outcomes.
To thrive in today’s fast-paced and competitive work environment, professionals must master the social skill of resilience. In the Harvard Business Review Press title HBR Emotional Intelligence Series: Resilience, leading experts utilize their research and personal experiences to teach professionals how to build and use resilience to overcome their daily setbacks, professional crises, and personal traumas. From training their brains to accept feedback to overcoming career disasters and rechargin
Japan must make bold moves to reverse its economic stagnation, economist Ryoichi Mikitani and Internet entrepreneur Hiroshi Mikitani write in The Power to Compete. They do not believe that Abenomics, the economics program led by Prime Minister Shinzo Abe, does enough to solve Japan’s problems. Instead, the nation needs to increase its competitiveness, efficiency, and innovation by lessening government regulation, eliminating layers of bureaucracy, moving away from Japan’s lifetime employment tra
Business leaders have long advised companies to be more human in their approaches to business. However, people are often disparaging of corporate culture because it reflects a more zombie-like state. These zombie-like companies can lack empathy and awareness of their surroundings, act unpredictably and carelessly, be slow to change or take action, stay focused only on self-sustainment, and become relatively indistinguishable from one another. In The Zombie Business Cure, Julie C. Lellis, PhD and
Financial futures are unpredictable, but risk is always present in any investment. The idea that risk equals reward is a common misconception that can prevent positive returns. In Dollarlogic, Andy Martin presents investors with a systematic, six-day method for managing risk that relies on diversification to maximize earnings.
Today’s business environment is highly dynamic, making anticipating the future more complicated than ever. Market shifts can catch organizations off guard and lead to lasting problems. In How to Lead a Quest, Dr. Jason Fox suggests that pioneering leadership can help leaders effectively address issues in today’s market. The key to this approach is exploring several potential scenarios that a company may face and developing strategies to support each one. The result is a more flexible and dynamic
Many individuals spend their days on autopilot, repeating routine behaviors, ruminating over past events, or anticipating the future. But the fact is, the only reality is the present. In the absence of mindfulness—an awareness of and attention to every moment—individuals can end up feeling out of control and frittering away precious days underperforming and under-appreciating the opportunities in front of them. In the Harvard Business Review title HBR Emotional Intelligence Series: Mindfulness,
In Looptail, Bruce Poon Tip tells the story of his top adventure travel agency G Adventures and how its innovative management practices and social enterprise mission have engaged employees and customers to generate incredible growth and address pressing social issues. By following what Poon Tip calls the looptail, business leaders can journey in his steps by finding their true passions and paying their success forward to transcend their industries.
Modern marketing is based on digital platforms. This means new strategies are needed for generating leads and sales. In Digital Selling, Grant Leboff shows how the traditional sales funnel, with massive numbers of contacts yielding a cone-tip of customers, has been replaced by a digital net that engages potential buyers on an individual basis, ultimately producing a steady stream of buyers.
Missteps and inappropriate business behaviors have derailed many professional careers. People who want to build successful, long-lasting careers must learn how to navigate through a wide array of professional situations with confidence. In You Did What?!, Kim Zoller and Kerry Preston provide a roadmap filled with proven techniques to help people learn to communicate effectively, present themselves appropriately, represent their organizations gracefully, and overcome the most common career pitfal
In Healthcare Disrupted, Jeff Elton and Anne O’Riordan survey the socioeconomic forces and technological enablers that are shifting the entire healthcare system. While largely reactive today and intent on acute interventions and physical care centers, healthcare in 10 to 15 years will instead provide proactive management of health using targeted therapeutics and advanced informatics. Current business models will evolve into one of four types, all measured against their ability to produce positiv
Many companies today are stuck in a rut. They have become complacent, allowing poor customer service to creep into their operations. In More Is More, Blake Morgan asserts that most businesses are missing the type of culture that consistently creates compelling customer experiences. Too much attention is given instead to quarterly earnings targets and pleasing investors—the customer experience gets short shrift. The companies that do focus on it are gobbling up market share. To stay relevant and
Markets are changing at an increasingly rapid pace. While many leaders focus on marketplace disruption, those who shift their focus toward acceleration are finding tremendous, sustainable success. In Accelerating Performance, Colin Price and Sharon Toye provide a comprehensive framework for organizational leaders who want to accelerate their performances at the strategic, organizational, team, and individual levels.
Conflict at work is not inherently a bad thing. It can help teams and individuals grow and innovate. However, conflict managed badly can be extremely destructive—wreaking havoc on relationships, careers, and organizational performance. In HBR’s Guide to Dealing with Conflict, educator and consultant Amy Gallo reveals the common sources of conflict, the different approaches people take with regard to conflict, and a proven methodology for effectively dealing with conflict in any situation.
In Living Proof, Adam von Gootkin explores the entrepreneurial lessons he has learned as the cofounder of Onyx Spirits Co., LLC. He believes that entrepreneurs must prioritize their independence and create positive, winning mindsets that manifest themselves into successful business ventures. He also discusses how the growth of technology has created opportunities and networks of resources that have made entrepreneurial success more achievable than ever before.
In Disruption Denial, David Guillebaud explains how digital start-ups are creating a new, Internet-driven sharing economy that is pushing traditional businesses to the sidelines. Using valuable insights gained from decades of experience in business leadership, as well as observations from other business gurus, Guillebaud details the path top executives must follow if they want to transform pre–Digital Age enterprises into successful, long-term players. This means moving from a hierarchical, pipe
In today’s global business environment, supply chains are essential for effective and efficient trade. Current supply chains can no longer be viewed as simple chains; instead, they are complicated networks that rely on technology and flows of information. In Global Supply Chain Ecosystems, Mark Millar discusses the high-priority issues facing supply chain professionals and offers insights into what factors promote supply chain success.
The sales function is changing. Traditional process-laden sales models are becoming obsolete. Increasingly, sales professionals are required to exercise agility, flexibility, and a deeper understanding of the customer to win sales and grow their businesses. In HBR’s 10 Must Reads On Sales, some of the world’s most astute sales experts offer insights into this new sales environment and how sales professionals can adopt new behaviors and business models to succeed in today’s dynamic marketplace.
Most managers do not have the benefit of specialized training when they are promoted into their first leadership roles. High performers are often tapped to head their teams, but what makes people good at their jobs is not guaranteed to make them good at guiding others. Managers with gaps in their supervisory skills can make mistakes that hurt their employees, companies, and careers. In Work Happy, management guru Jill Geisler draws on research and real-world experience to teach readers what tran
Companies waste millions of dollars on behavior-based training programs that fail to deliver long-term results. Individuals embark on self-improvement initiatives, then revert to previous self-destructive patterns. Why? Because there is a missing piece in these efforts—an understanding of the relationship between needs, beliefs, behaviors, and results. In You Are What You Believe, behavioral change expert Hyrum W. Smith presents the Reality Model—a method for exploring the interaction between ne
Most companies know that their customers are their most important assets and that nurturing customer loyalty is imperative to long-term growth and success. However, a majority of companies remain either fixated on lead generation and customer acquisition or unsure what practical actions they can take to boost customer retention. In The Customer Loyalty Loop, Noah Fleming outlines a systematic process for earning customer loyalty that is grounded in extensive research on the human mind, emotions,
Skill, talent, and experience are all requirements for good leadership. But what distinguishes a great leader from all the others is emotional intelligence—the awareness of and ability to regulate one’s emotions to drive a high-performing organization. Emotional intelligence is rapidly becoming a core leadership competency. HBR’s 10 Must Reads On Emotional Intelligence from Harvard Business Review Press culls from experts in the field to offer wisdom on a variety of emotional intelligence topics
Over the past decade, the overwhelming majority of companies have not been able to sustain more than a minimal level of growth. Many more have failed entirely. While 85 percent of company leaders recognize that internal factors rather than external influences are the cause of these shortfalls and failures, many leaders still struggle to successfully protect their companies against three predictable crises of growth: overload, stall-out, and free fall. In The Founder’s Mentality, Chris Zook and J
In Heart and Sell, Shari Levitin provides a blueprint for both new and seasoned salespeople for fostering meaningful interactions with prospective customers that translate into sales. Levitin believes that salespeople must explore their own motivations and values so they can understand customers’ wants and needs. Good salespeople embody integrity, reliability, and competency. A great sales pitch is not about saying the right things but rather listening to the customer and demonstrating how the p