Michalis Makrylos

Michalis Makrylos

Michalis Makrylos
More ideas from Michalis
Clean Desk Policy Poster A free poster to help enforce a clean desk / clear desk policy.

Clean Desk Policy Poster A free poster to help enforce a clean desk / clear desk policy.

The Voice of the Customer (VOC) is a simple concept within the Six-Sigma process used to understand, engage and capture ideas from both external and internal stakeholders within an organisation.   These ideas help drive improvement and quality projects based on real issues.

The Voice of the Customer (VOC) is a simple concept within the Six-Sigma process used to understand, engage and capture ideas from both external and internal stakeholders within an organisation. These ideas help drive improvement and quality projects based on real issues.

How to become better at customer service [Infographic]: http://www.providesupport.com/blog/how-to-become-better-at-customer-service-infographics/ #infographic #customerservice #custserv

Bad customer service will make you lose the sale. Customers hate being told, "We've always done it like this" or "This has never happened to us before" meaning the customer spoilt their (perfect) record?