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Unlocking Customer Loyalty Through Omnichannel Strategies
Omnichannel Loyalty: The New Customer Connection [Infographic]
The following infographic covers missed opportunities, the "always addressable consumer," the importance of delivering lifetime value, the role of social media in OCL, and more. Read more: http://www.marketingprofs.com/chirp/2013/10476/omnichannel-loyalty-the-new-customer-connection-infographic#ixzz2PkG253Ac